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1.0
RoboKiller - Can't deactivate easily; kills more legit than spam calls, no customer service
After missing a couple of important medical calls (doctor, lab, etc), I decided to ditch it. Not so fast....had to jump through a couple of hoops and their deactivation protocol would not work at deactivatemyphone.com (see photo). Finally my carrier was able to reset...
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20 comments
#2046594

Exactly what happened to me. I uninstalled it from my phone but it says I may need to deactivate it.

I did deactivate but it is still blocking calls. Very frustrating that I can’t get my phone back to normal.

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ID
#1508588 Review #1508588 is a subjective opinion of poster.
Product
Robokiller Mobile Application
Cons
  • Deactivation protocol
  • Customer service
Reason of review
didn't work & can't deactivate easily
Loss
$10
Preferred solution
Full refund
New Reviewer

I need to talk to someone now!

I have tried to deactivate and won't work! It's a *** scam!!! They are fraud and I'm pissed off to the max!!!
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#3573878 Review #3573878 is a subjective opinion of poster.
Location
Bonaire, Georgia
New Reviewer

I didn't authorize it

RoboKiller - I didn't authorize it
I didn't authorize this charge from robo killer on 4/28/22 I canceled before the 7 day trial was up. I unsubscribe the 2nd day. I want my money back on my card asap
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ID
#3570961 Review #3570961 is a subjective opinion of poster.
Loss
$40
Preferred solution
Full refund
New Reviewer

App malfunction

1.0
Could not reach app customer service; instead led me to track phone. Email verification went through but call did not
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#3563210 Review #3563210 is a subjective opinion of poster.
Location
Hyattsville, Maryland

This is a terrible service.

1.0
I canceled this service and it is STILL blocking calls from possible job openings to names listed in my contacts list. Can't get hold of an an actual person. Just keeps telling my to call my service provider who is just as useless.

User's recommendation: DON'T DOWNLOAD THIS APP OR PURCHASE THE SERVICE.

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#3562148 Review #3562148 is a subjective opinion of poster.
Location
Atlanta, Georgia

Dissatisfied customer

2.0
Wish to discontinued service!!! NnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnNnnnnnnnnnnnnnnnnnnnnnnnnnnnnmm

User's recommendation: Read the fine print!

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#3558482 Review #3558482 is a subjective opinion of poster.
Location
Santa Clara, California

Nothing works!

No matter what I do, robokiller wont stop *** my iPhone over. Always keeping me from getting phone calls, ALWAYS! I canceled the app, followed all the instructions, NOTHING HELPED !!!

User's recommendation: Don’t ever get this piece of crap on your phone!

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#3545943 Review #3545943 is a subjective opinion of poster.
Location
Irvine, California
New Reviewer

Won't stop forwarding all calls!

1.0
It worked at first, then started blocking contact numbers. I canceled program and app, but since I bought and programmed new phone, now Robokiller takes ALL and any calls. I cannot make it stop!!!!!!!Don't do it!
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#3545581 Review #3545581 is a subjective opinion of poster.
Location
Cheyenne, Wyoming
Cons
  • Cancelation is a pain
  • Blocking calls on allowed list
  • Blocks all calls
Preferred solution
Let the company propose a solution
New Reviewer

Not easy to use at all.

1.0
You are not reachable by phone. Your site and app are not easy to use. You charged me for a Subscription when I tried to delete and deactivate my account. Cant reach anyone to get a refund. Not happy with you guys at all.
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#3538847 Review #3538847 is a subjective opinion of poster.
Location
Apopka, Florida
Loss
$40
Preferred solution
Full refund

I don't want RoboKiller and I just got charged for a service I did order

1.0
Nothing has been done to fix the problem and Im not buying a newer phone. I just want my money back as soon as possible we tried to fix the problem but I need a newer phone. Which Im not getting
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#3537033 Review #3537033 is a subjective opinion of poster.
Location
Ontario, California
Loss
$100
Preferred solution
Full refund
New Reviewer

Get refund and cancel services

1.0
I don't have an open account with robokiller and they took money $42.89 today from my bank account. Reasons unknown to me. I want my money refunded ASAP. Delores A Jones 346-376-**** Houston, Tx 77035 Don't know how you accessed my bank account either or why!
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#3536312 Review #3536312 is a subjective opinion of poster.
Location
Houston, Texas
Loss
$43
Preferred solution
Full refund
New Reviewer

I need the service to stop blocking calls

4.7
I am missing so many important calls from Doctors for making appointments. I am having a lot of health issues and having to make numerous Doctor app but because of calls being blocked Im not getting the calls.

User's recommendation: Great app.

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#3535801 Review #3535801 is a subjective opinion of poster.
Location
Springville, Alabama
Preferred solution
RoboKiller to stop blocking my calls as of today 5/2/2022.

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Verified Reviewer New Reviewer

Cancel free trial

1.0
People could not call me in my family so i unistalled and do not want to be charged for my free trail
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#3528851 Review #3528851 is a subjective opinion of poster.
Location
Kansas City, Kansas
Cons
  • Sudden callopse of the service
Preferred solution
Do not charge my credit card i do not like this service

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Verified Reviewer New Reviewer

Need to tdlk to them about my service

The number they are for you to talk to customer service is a scam it takes you to entirely different number number a phone company no one answers the phone it's a bunch of BSI think I'm gonna have to I'm gonna have to discontinue my service
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#3526155 Review #3526155 is a subjective opinion of poster.
Location
Tacoma, Washington
Preferred solution
About my service

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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Remove Robo

2.0
It's VERY difficult to remove the link between robokiller and my phone number. I'm able to uninstall the application icon from the phone, but the actual link between my phone number & their application is locked until the renewal date of April 2023! I want it gone NOW. I am not interested in a refund, just want this gone from my phone.

User's recommendation: DON'T SIGN UP FOR THIS APPLICATION!

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1 comment
#2175335

Robokiller was added to my phone in error by another family member who misunderstood my telephonic needs. I was unable to receive calls from numbers that were not on my contact list.

This was unacceptable for my needs. I was able to delete (uninstall from my phone), but was informed there was no refund and that this application would remain attached to my number for the next year, when it would be denied or renewed.

This was not an acceptable situation, for my medical needs, at all. After attempting to fix this for 3 days, I was finally able to detach Robokiller appealing to another company who was able to bring this problem to a satisfactory resolution.

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ID
#3523473 Review #3523473 is a subjective opinion of poster.
Pros
  • Blocks many spam calls
  • Screens calls effectively
Cons
  • Unable to delete as my default phone answering svc
  • I want to detach from robokiller now
  • Unable to cancel my account
Preferred solution
Completely disconnected from the application.

App is denying all calls to my cell phone

1.0
I cannot receive no messages I cannot delete this from my phone I'm having to change my number because of this so this is ridiculous
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#3518121 Review #3518121 is a subjective opinion of poster.
Location
Lexington-Fayette, Kentucky
Cons
  • Kills calls that i want or need but not the true spam calls
  • No customer service for help
  • Unblocking and adding to allowed doesnt stop blocking

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