derik o Gqa

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Verified Reviewer

To help you make it so I don't have to use another service

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I don't know if it's true that to block spam text messages, you have to be the text message provider. But it appears that's the case with Robo Killer.

As a text messaging service, it is subpar. For instance, to call a person who has texted you, it takes four steps to return their call. Another ridiculous thing is it counts messages you send to people as incoming messages.

I don't know if they're going to fix these. Probably not.

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Preferred solution: I want you better so I don't have to fire you.

Anonymous
map-marker Phoenix, Arizona

Waiting for a return

I was charged five times on my card for your services and I never used nor activated and Ive been looking for someone to assist me but Ive been unsuccessful.

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User's recommendation: Have a number for customer service number to contact you on

Jahira Jwg
map-marker Pharr, Texas

Robo was cancelled.I still had time before expiring

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WiFi went off for a day and I noticed robo was not working wit a red sentence bday robo has been cancelled .I didnt. Cancel

Why is it i cancelled?

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User's recommendation: Great app if they don’t cancel you

Charlie B Gyv

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Verified Buyer
|

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Verified Reviewer

Very Dissatisfied.

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RoboKiller - Very Dissatisfied.
RoboKiller - Very Dissatisfied. - Image 2

I paid for a year subscription. It worked for only 5 months.

I tried getting help through my account messaging with a robot, then the last message was they could not create a ticket and I needed to email support@***.com. They responded once, stating they would get back to me within three days. I sent several after that during a duration of 4 weeks with no response.

There also is no phone number that I could find. I am currently getting between 10 and 15 calls a day.

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Loss:
$23
Pros:
  • It is good as long as it is working
Cons:
  • Can not recieve a call or cancel
  • Cannot cancel no option too

Preferred solution: Price reduction

User's recommendation: Do not purchase this app.

Viviano Caf

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Verified Reviewer
| map-marker Lawrenceburg, Indiana

Cancel and refund $89.99

In adequate service. Did not work for me.

It blocked legitimate calls thus I missed important calls and communications.

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User's recommendation: Not what I expected

Nina P Rlo

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Verified Reviewer

Bend spoon

I won't be using Robot Killer anymore unless you take off Bend Spoon! They are collecting my data from you.

I don't appreciate that. I never gave permission for you to allow Bend Spoon access to my account. That company blocked me from paying a bill in my bank account.

My company did not trust Bend Spoon. So, as long as you're giving them my data and giving Facebook my data, giving X my data, I will never be a customer of yours again.

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Cons:
  • Bend spoon

User's recommendation: Stop the companies from interfering and you giving them our data what kind of company are you to give away our data

Sidnie Nce

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Verified Reviewer
| map-marker Sun Prairie, Wisconsin

Calls getting through I do not want

Calls getting through. You did not respond!

I am not going to pay for something I dont get. Please respond so I do not get these interrupting phone calls. I get calls every hour of the day and night.

They are disturbing my work place and sleep. You stated that you would take care of that and now that I paid you nothing.

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Resolved
Briley Qfs
map-marker Hollywood, Florida

Resolved: Need customer service phone nimber

Updated by user Aug 10, 2024

Company fixed the issue and I have been provided with apology.

Original review Jul 26, 2024

I want to renew my RoboKiller service for a full year.

But the only thing you are offering me is a monthly pay plan which is too high priced.

Please give me your customer service phone number so I can speak directly with a person. My phone number is 954-260-****

Name Frank Edmondson.

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User's recommendation: Not on a monthly pay plan.

Anonymous
map-marker Plainfield, New Jersey

Charging me too much money is supposed to be standard not premium

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I supposed to be having standard not premium charging $11 when I cannot afford that that's why I took standard I want to change back 908-404-****

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Edward D Oyf

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Verified Reviewer

Refund

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It was always automated system.I never got to talk anybody and never got a refund don't use robokiller its a scam

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Loss:
$40
Cons:
  • All of it

Preferred solution: Full refund

Anonymous
map-marker Chico, California

I need to cancel my subscription and can’t find a phone number to cancel it

Im not a happy customer because Im not able to cancel also paid to November I just cant believe it

Please contact me and help me cancel my subscription. Please contact me . Cant even get you on the enter net .

I can also understand why you are having the pissed customer, Bet you have many more customers that feel the same way,

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User's recommendation: Don’t do it if you can’t cancel???

John Scott

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Verified Reviewer

Defective Product

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Original review May 10, 2024

RESPONSE to BOILERPLATE REMEDY Offered by PissedConsumer

XXXXX XXXXX

Finding their Support# is Obviously Easy; THEIR 'MENU' PROVIDES A BS. RE-DIRECT TO SEEK HELP ONLINE; I disputed it w/my Creditor.

ROBO-KILLER HAS NOW BEEN PRONOUNCED "DEAD":!!!

XXXX

Prior Post:

The app works great for blocking spam calls.

However, forx timely messaging, it's ABSOLUTELY USELESS!!!. Often times you'll find yourself waiting for HOURS in order to receive a sent text...IF IT COMES AT ALL!!!'You say you want a refund' ??? GOOD LUCK!!! No access to that option.

So My advice simply call your creditor and request it through them.

They're ALL aware of 'em' !...Multiple re-installs w/continual and never-ending problems.Their rip-off tactics define their legitimacy and should give everyone the ROBO-CHILLS!!!

NO WONDER "ROB" IS PART OF THEIR NAME!

Clearly, they're EXPERTS at that. I'll give 'em THAT much, anyway!!!

View full review
Loss:
$27
Pros:
  • Great for blocking spam calls
Cons:
  • Worthless for so called instant messaging

Preferred solution: Full refund

User's recommendation: ROBO-AVOID!!!

edward c Drt

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Verified Reviewer

Want this *** off my phone

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get this *** off my phone i have lost over 1000 dollars because of this *** and i want it removed keep my year subscription money just take it off my phone ive lost all kind of important calls because of robo killer an its costing me money so please remove it

View full review
Loss:
$1000
Pros:
  • No pros all cons
Cons:
  • It kills all my clients calls

Preferred solution: i want it removed from my phone

User's recommendation: *** no

Anonymous
map-marker Valdosta, Georgia

Worthless

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Used their website to look up a number. It showed the number was positive and allowed.

The voicemail from the number was a scam about reducing my Spectrum plan cost. I don't use Spectrum.

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User's recommendation: Don't use them

Anonymous
map-marker Washington, District Of Columbia

Refund

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You guys are a scam I'm turning you in to the BBB you took my money after I closed my account do not recommend

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Anonymous
map-marker Milwaukee, Wisconsin

I stopped receiving voicemails after switching carriers

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Customer technical support is nonexistentent after several attempts, but I did find one alternative that wanted to charge money!

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User's recommendation: Try a competing product

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